You can test Seth without picking up the phone. Open the Try Seth tab in the panel on the right of your Seth dashboard, switch to Type, and ask questions by typing. Seth answers the same way it would on a real call.
Seth is a voice agent. Typing is just a faster way to test it. On a real call Seth talks back, so treat this as a preview of how it would answer.
Start a test
Go to your Seth dashboard.
In the panel on the right, open the Try Seth tab and choose Type. If the panel is folded into 2 icons, click the Try Seth icon first.
Seth greets you first, the same way it answers a call.
Type a question, or tap one of the quick questions.
Use the quick questions
The pills above the input are common customer questions. Tap one to send it instantly instead of typing. It is a fast way to check the basics.
Read the conversation
The gray lines marked with » show which step of your flow Seth moved to, like Greeting Node or Check order status. They let you follow the exact path Seth takes and catch anything that lands in the wrong place. When Seth takes an action, like creating a support ticket, you will see it on the same gray line. You can review the same detail for real calls on the call history page.
When the conversation ends
If Seth wraps up, transfers, or ends the call, the chat locks so you can read back through it. Nothing disappears. Select Reset conversation to start a fresh test.
Reset anytime
Reset conversation clears the chat and starts over from the greeting, so you can test another scenario.
New to Seth? Start by setting up Seth. Once your tests look good, deploy Seth to take real calls.