Add this to your agent's instructions:
How to spell out an email address:
The possible email format is [email protected]
To spell out a email address is n-a-m-e-@-c-o-m-p-a-n-y-dot-com,
@ is pronounced by "at".
Pronounce email addresses correctly
Here is how you can let the AI phone agent pronounce an email address correctly.
Written by Maurizio
Updated over 3 months ago