Ringly.io

Here's a quick guide on how to add custom actions to Seth, your AI phone support agent.

How to add custom actions to Seth AI support

The Get Order Status action lets Seth AI support answer “Where is my order?” calls automatically.

Get order status in Shopify

The Request a return action allows Seth AI phone support to create a return request directly in Shopify when customers call in.

Request a Return in Shopify

When someone calls in, Seth automatically pulls recognizes the customer in Shopify and can help way better. Here's how.

How Seth recognizes customers in Shopify

Maurizio

Seth's capabilities: orders, returns, custom actions, and recognizing customers

What Seth can do on calls

Create a custom design with text, images, and links

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Create your workspace and invite the people you work with.

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Build your first workflow and watch it run end to end.

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Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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