Want another support agent to help review calls in the call history page? You can invite them as a collaborator.
What collaborators can do
Collaborators can access and manage everything, except:
Add, or remove workspace members
Manage billing
Manage subscription
How to invite a teammate
Only admins can invite people.
Go to Settings
Click Workspace
Click Invite a Teammate
Type their email address
Send the invite
They’ll get an email invite. When they accept it, they’ll be added as a Workspace Member.
Pending invites (not accepted yet)
If someone hasn’t accepted the invite, it will show as pending.
Revoke an invite
If an invite is still pending, you can cancel it.
Go to Settings
Click Workspace
Find the pending invite
Revoke it
That invite won’t work anymore.
Quick tip if they don’t get the email
Double-check the email address
Ask them to check spam/junk
If needed, revoke the invite and send a new one.
New to Ringly.io? Check out how to set up Seth or the getting started guide.